Support for Parents & Families

Physical Abuse may involve the following:

  • ​Hitting
  • Shaking
  • Throwing
  • Poisoning
  • Burning
  • Scalding
  • Drowning
  • Suffocating

Sexual Abuse is a child being made to watch or being subjected to acts of a sexual nature.

Emotional Abuse is defined as ‘Persistent emotional maltreatment of a child, such as to cause severe and persistent adverse effects on the child’s emotional development’. This may involve ‘Conveying to children that they are worthless, unloved, inadequate, or valued only in so far as they meet the needs of another person’.

  • Age or developmentally inappropriate  expectations
  • Over protection, limitation of exploration and learning, preventing in the child participating in normal, social interaction
  • The exploitation or corruption of children
  • Seeing or hearing the ill-treatment of another

Neglect is the persistent failure to meet a child’s basic physical and/or psychological needs, likely to result in the serious impairment of the child’s health or development. School has a responsibility to report safeguarding concerns. This may be a child witnessing inappropriate actions or materials. If there are concerns raised about your child, where possible we will always endeavour to speak to the parents or carers first. However, in serious cases, the matter would be escalated to the appropriate agency without informing parents.

Domestic Abuse Leaflet


Saheli Asian Women’s Project provides advice, information and support services to Asian women and their children fleeing domestic abuse and/or forced marriages and is based in Manchester.

0161 945 4187 Advice and support (9am-5pm Mon to Fri)

Download their support leaflets in Arabic, Bangla, Engilsh, Gujarati, Punjabi and Urdu: click here


24/7 national helpline for women and children against domestic violence.

0808 2000 247


Domestic violence and abuse information:

Greater Manchester Domestic Abuse Helpline

Manchester Women's Aid work closely with Independent Choices, a charity who run the GM Helpline. You can contact their advisers on:

0161 636 7525 (Open times: Monday to Friday 10:00 - 16:00) or on their website here

Manchester Women's Aid Referrals 

If you would like to get in touch with our specialist domestic violence and abuse workers to discuss any of our services or ask for advice, use our main referrals number:

Telephone - 0161 660 7999 (Referral line phone operating times - Monday - Friday / 09:30 AM–  07:00 PM)

Email: (We will respond all the emails received after 4:30 PM the following working day) Language support is available

Operation Encompass is a unique Police and Education early intervention safeguarding partnership which supports children and young people exposed to domestic abuse.

Operation Encompass is the reporting to schools before the start of the next school day when a child or young person has been involved or exposed to a domestic abuse incident the previous evening.

The information is given in strict confidence to a school’s Key Adult to enable support to be given dependent on the needs and wishes of the child.

Chapel Street Community Primary School is proud to be part of the Operation Encompass intervention.

For more information click on the link below which will take you to their website:

At Chapel Street the safety of our children is of upmost importance. This includes keeping them safe when using electronic equipment and more specifically when entering the online world. E-Safety encompasses internet technologies and also electronic communications via mobile phones, games consoles and wireless technology. By educating our children in e-safety we aim to highlight the need for children and young people to think practically about the benefits, risks and responsibilities of using information technology.​

We operate an open-door policy for reporting issues relating to e-safety and very much welcome parents and carers to come into school to speak with a member of staff about any perceived problems.​

For additional support and information, please visit this page for useful online safety newsletters.

Parents and Carers can visit the Childnet website for support and advice for safe use of the internet at home.
Children can visit the Kidsmart website to learn how to use the internet safely at home.

Advice for Parents on Cyber Bullying

*Advice and guidance provided by the Department of Education

Child Sexual Exploitation, or CSE, is a form of sexual abuse which sees children/young people being manipulated or coerced into sexual activity for receiving ‘something’ such as; gifts, money, food, attention, somewhere to stay etc.​

Technology is very often used to groom victims. This may occur through social networking sites and mobile phones with internet access.​

CSE has gained a large amount of media attention over the last year as lots of services involved with children and young people have noticed a big rise in cases involving CSE.​

Charities such as NSPCC and Barnardos have been campaigning to raise the profile of this form of child abuse. Information regarding CSE can be found here on their websites below:


As part of Chapel Street’s commitment to safeguarding and child protection we fully support the government’s Prevent Strategy, and take guidance from Teaching Approaches to help build resilience to extremism.

The Prevent strategy is a government strategy designed to stop people becoming terrorists or supporting terrorism. It:

  • Responds to the ideological challenge we face from terrorism and aspects of extremism, and the threat we face from those who promote these views
  • Provides practical help to prevent people from being drawn into terrorism and ensure they are given appropriate advice and support
  • Works with a wide range of sectors (including education, criminal justice, faith, charities, online and health)

Please visit this link to view the official government document:

Department for Education - The Prevent Duty

There are some useful links below which give lots of detailed information and fun activities that you and your children can enjoy and learn from: NSPCC
Free and confidential information and guidance for parents, carers, professionals and families.
ChildLine - Free, confidential support for children.
Greater Manchester Safeguarding Partnership - Safeguarding Children Procedures Manual for professionals in Greater Manchester
Manchester Safeguarding Board. Free information regarding safeguarding children and how to report a concern.
Child exploitation & Online Protection – to build knowledge of how to stay safe online. This website has lots of fun activities from which children can gain vital information on staying safe.
Statutory guidance for schools and colleges on safeguarding children and safer recruitment.